Frequently Asked Questions

  • Dry time depends on carpet type, humidity, and airflow. Most carpets dry in 8–12 hours — faster if you crack a window or run fans! You will know it is safe to reset furniture when you can walk on the carpet in your socks and they stay dry.

  • We recommend cleanings every 12 months for the health and longevity of your carpet.

  • Your satisfaction is our top priority. If you’re not happy, we’ll come back and make it right — simple as that.

  • Yes! We handle delicate oriental, Persian, and specialty area rugs (like cow hide) with extra care. Our gentle cleaning process protects fibers, preserves colors, and restores beauty. Call us to schedule a pick-up or drop-off — your rug is in good hands!

  • Yes, we do! We clean tile, vinyl, and hardwood to keep every floor in your home looking its best. Give us a call today to schedule your floor cleaning and see the difference!

  • Yes! We clean area rugs, sofas, chairs, and even mattresses — so your whole home feels fresh.

  • Just tidy up small items or toys and make sure we have easy access to the areas you’d like cleaned. We’ll take care of everything else!

  • It’s helpful but not required. A quick vacuum gets up surface dirt so we can focus on the deep stuff!

  • Yes! We’ll move sofas, chairs, beds and tables. We ask you to handle delicate items like pianos, grandfather clocks, or antiques.

  • We love a good stain challenge! The sooner we treat it, the better the results — so don’t wait!

  • We don’t recommend using store-bought spot cleaners — some can actually set stains permanently. For best results (and to protect your carpet), stick with our professional Spot Remover or give us a call for advice first!

  • DIY machines can’t match our deep clean. We remove more dirt, allergens, and residues — plus, we handle the heavy lifting!